Organic Ghor BD offers a 50% money-back guarantee on all products. We believe in transparency and want every customer to feel confident in their purchase.
Refund Process
1. Report the Issue: After 2–3 days of use, report any issue on WhatsApp (01886664732)
2. Issue ID Creation: Our team creates a unique Issue ID and documents your complaint
3. Recommended Solution: We provide a solution — you try it for a minimum of 7 days
4. Final Assessment: If the issue persists after 7 days, your case is escalated for refund
5. Refund Approval: Confirmation sent via phone call and WhatsApp
6. Payment: Provide your bKash number — refund processed within 4–5 working days
Refund Details
• Refund Amount: 50% of product purchase price
• Deductions: VAT and courier charges deducted from refund
• Payment Method: bKash mobile banking only
• Processing Time: 4–5 working days after approval
No Product Return Required: You do not need to return the product. Once the refund is issued, you may keep or dispose of the product as you wish.
